HP Officejet Pro 8500A Plus e-All-in-One Printer - A910g
For several months now I can print wirelessly or scan then print wirelessly with my printer, but I cannot copy anything without getting the "Paper Mismatch error--Paper detected does not match the size or type selected. Make sure the paper size or type is correct to continue the job".
I am using only 8.5x11 plain paper for all printing. Do not understand why only the copy function gets this error. I have been having to scan then print all pages that I only want to copy.
Printer will not print Printer Status Report and then it's error message says small paper will not work. Without the report I do not know which version of firmware is being used. Printer also says no firmware updates available. Resetting to factory status does not help.