Hi Gary,
I tried a printer reset and there was no change. The control panel is got vertical lines. There is power to the control panel as you can see light but the icons will not display. The printer still prints but I can never read any of the messages on the screen and it makes it hard to use the printer, especially if there is an error. I have to guess where to press on the screen to get the error to clear.
Any other suggestions? I would suspect I need a new printer which is unfortunate since it still prints really well.
Thanks,
D