Yes, previously HP said to "try" various drivers for other printers, but none fixed the problem. I am not about to call HP tech support again, especially after having to deal with three different techs in order to fix the wireless on my new HP Envy Laptop...a six week ordeal. I now print my Excel files on my Brother laser printer. If I need Excel color prints (rarely) then I print on the Envy at highest resolution (and much, much slower).
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