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Re: Officejet Pro 8600 offline

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Hello..?   Anyone home..?

 

Once again -

 

Officejet HP8600 pro - wireless network (everything else works) - printer shows "Ready" on Windows 8.1 printer app from HP, shows "online" on the Linksys network software, but trying to print from any program (Word, Excel, Adobe Acrobat or even a web page) shows the printer is "Offline" and will not print.

 

Tried printing a test page from the printer's software using my wireless laptop and it printed (great) but I can't print any document, picture or web pages.  Word and all other software keeps saying the printer is "Offline" 

 

Oh, and pages I've tried to print are now stuck in the print que and won't delete. 

 

I've shut everything down and restarted in the correct order (router, printer, computer) and nothing. Also ran the printer's wireless wizard again - no help there.  Now what..???


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