Although this thread is a couple of years old, I read it because I have the same problem. My printer worked fine for two years but then developed the same problem. It has had only light use; I've replaced the black cartridge once and am still using the original color cartridges (thought they're getting low). Three color cartridges would cost more than I paid for the printer; add the cost to repair it and I guess I'll just junk it and buy another printer, but certainly not this one. I thought it a great bargain when I bought it, but I guess it wasn't a bargain after all.
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