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Vertical black lines on scans and copies

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Hi.

It's happening to me too, and I have done all the suggested things including unplugging for a couple hours and it still has the vertical lines on my copies and scans.

 

If there's a fix, I'd like to know. I just bought this yesterday, and if I will just return it if this doesn't go away easily.

 

BTW this is the Officejet Pro8600.

 

Thanks.

 


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