Thank you for your kind reply Jerends. Unfortunately, I continue to get the error message regarding not unplugging the unit, followed by a paper jam error message. So I am not sure if there is anything else I can try.
Mark
Thank you for your kind reply Jerends. Unfortunately, I continue to get the error message regarding not unplugging the unit, followed by a paper jam error message. So I am not sure if there is anything else I can try.
Mark