Hi Gemini02
I tried everything with those instructions. No go. All the contacts were very clean, very little ink on the print head. According to instructions, I am assuming next step is to order a new print head? Not a great expense with tradein but will decide.
Question--- when reading further in to the doc you referred me too, I did not see the same or a similar number to my error code. I haven't seen my error code anywhere yet. Is this normal?
thank you kenklos