Hi,
I have a HP Envy 4500 and am using a windows 7 computer. My printer has been working fine until today, when I turned on my printer the on-button flashes non-stop and an error code comes up: "ERROR CODE 0XB0595E02" and this error keeps coming up even when I unplug my printer and plug its power cord in again after a while.
I tried printing a document anyway (using USB cord), but it says that my printer is unable to communicate with my computer (or something like that...).
I tried resetting my print spooler, uninstalling and re-installing my software, using the "HP Print and Scan Doctor" and still no results. I can't even print a test page.
This same printer used to work fine on my windows 8 laptop as well, with a usb cord but it doesn't work with my laptop now either... every time I try printing on my laptop the error comes up that it can't print. thats it.
Can anyone please help? I need to print off urgent assignments...
edit: I tried re-installing my software (again) on windows7 using a CD but at one stage, I have my printer connected to my computer but the software won't detect that I actually do have my printer connected to my computer.
But, a notification did come up on my computer (a separate one) saying that "the device is now ready for use".
meanwhile, the printer on-button is still flashing and the error code is still there..
** now my printer doesn't show up at all under control panel> hardware and sound> Devices and printers..