So I bought a HP Photosmart 7520 about 3 or so months ago and about 2 weeks ago I got an error saying that there is a print cartridge error. I could get out of it and print fine but it progressively got worse until whenever I turn the printer on it says that there is a printhead error and it wont budge from there. It will connects to the wifi network because the blue light turns solid and makes the noise, but I cant seem to get rid to the error message. HELP! I contacted HP and they said that there was no printer problem and rather that it was a problem with my computer and I had to get it fixed. Now getting it fixed will cost me more than it will take me to buy a new printer. I mean I've bought an older photosmart and that didn't break due to software glitching butbecause it fell of my desk.
TO fix it I was considering reinstalling windows and going through the trouble of installing everything again or should I change my SSID for my wireless network. Will that do me any good?
I really need help and I dont want to have to buy a new printer, I'vehad decent luck with HP products but after 2 months, its pretty sad. I really might switch over to cannon, but I did like the nifty things this printer could do.