Hello goat8roper,
Welcome to the HP Forums!
I understand you're receiving documents stuck in your print queue. I will do my best to assist you! Please make sure you have performed every step from this HP document Print Jobs are Stuck in the Print Queue.
Next, if this step doesn't work, then try add a new port:
1) Go into Devices and Printers on your computer
2) Right click on your printer
3) Select printer properties
4) Select ports tab at the very top
5) Click on add a port, select Standard TCP/IP port, then select new port
6) Type in your IP address from your printer, click next, then finish
7) Click apply, then OK
8) Try to print a document
If this step doesn't work, then try bypassing the Print Spooler:
- Go into Devices and Printers
- Next, right click on the Photosmart C3183 printer
- Click on Printer Properties, then click on the Advance Tab (very top)
- Click on "Print Directly to the printer", then click Apply.
- Try to print a document
If this step doesn't work, then follow this step:
1) Click on Printer Properties
2) Click on Advance, then click on Print Processors
3) "WinPrint" will already be selected, but click on "HP" then goes from there. Press Apply.
Please post your results. :smileyhappy: