Hi guys,
My printer had not been connecting to my computer or printing properly for a while. I called customer support, and they told me that my computer had a trojan virus, which they helped me remove. After checking, they confirmed that both my computer and printer are now fine.
However, when I tried to print right after, it still showed an error. I'm not sure what the issue is- I'm unable to print or make photocopies directly from the printer.
