Here's my update...
Try these steps:
Power Cycle the Printer:
- Unplug the printer from the power source while it is still on.
- Wait for about 60 seconds before reconnecting.
- Plug it back into the power outlet and turn it on. This might reset any temporary connectivity issues.
Done several times, it stays up for a few minutes and then Blue screen of death again.
Firmware Update:
- If you can access the printer settings even briefly, attempt to update the firmware.
- You might need to do this through the HP Smart app or HP Support Assistant if the printer display remains inaccessible.
Done, it stays up for a few minutes and then Blue screen of death again.
Check for Mechanical Issues:
- Physically inspect the printer for any jammed paper or obstructions that could cause a malfunction.
- Ensure all covers and cartridge doors are properly closed.
Done several times, it stays up for a few minutes and then Blue screen of death again.
Factory Reset:
- If you can navigate to the menu, attempt to perform a factory reset. Instructions for this are usually found in the printer manual.
The manual does not contain a Factory Reset, would like to have one to try.
Bottom line, I have tried it all several times and still the same results 😞