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Re: My printer will not print anymore

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Hi @BrandiRoy1218,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Check for Paper Jams:

  • Open the printer’s access doors and carefully inspect for any paper jams or obstructions. Remove any stuck paper and ensure the paper tray is filled correctly.

Verify Ink Cartridges:

  • Ensure that your ink cartridges have sufficient ink. Sometimes, a blinking light indicates low ink levels.
  • If ink levels are adequate, remove the cartridges and inspect them for damage, then reinsert them properly.

Reset the Printer:

  • Turn off the printer and unplug it from the power source.
  • Wait for about a minute before plugging it back in and turning it on.

Check Network Connection:

  • Ensure your printer is connected to the correct network.
  • You might need to reconnect the printer to the Wi-Fi network using the HP Smart App.

Update Printer Firmware:

  • Check for any available firmware updates. These can often resolve issues related to blinking lights.
  • You can search for updates using the HP Smart App or the HP Support website.

Perform a Hard Reset:

  • If none of the above resolves the issue, perform a hard reset on the printer. This typically involves turning off the printer, disconnecting it from power, and holding down specific button combinations (refer to your printer manual).

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,


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