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Re: Have a message Printer Cannot Print

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@Bill724, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

It sounds like you're facing a connectivity or configuration issue with your HP Envy Inspire 7900e printer on macOS Ventura. Here are some steps to troubleshoot the "Printer Cannot Print" error:

Check Printer Status

  • Make sure the printer is powered on and connected to the correct wireless network.
  • If possible, try printing directly from the printer’s control panel (not via the Mac) to confirm it is functioning properly.

Restart Devices

  • Power off the printer and your Mac.
  • Restart your router to ensure there are no network issues.

Reconnect Printer to Wi-Fi

  • Go to the printer's settings, select "Wireless Setup Wizard," and re-enter your Wi-Fi details to reconnect it to the network.

Reset the Printer

  • On the printer’s control panel, navigate to Settings > Printer Maintenance > Restore Network Settings. This will reset the network settings and allow you to reconnect the printer.

Check the Print Queue

  • On your Mac, go to System Preferences > Printers & Scanners.
  • Select your printer and open the print queue. If there are any stuck print jobs, cancel them and try printing again.

 


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