Re: wpa problem with J4680C printer

mdhols,

Welcome to the HP Forum.

You could try the Reset on the printer:

1. Disconnect the printer from power
2. Hold 3 and # on the keypad
3. release the keys when the printer displays the setup menu.

Or

You could reinstall the Printer Software:  HP Officejet J4680c All-in-One Printer Drivers

General Instructions to install the Printer Software

• Open  HP Drivers & Downloads
• Enter your Printer Model information
• Select your Printer from the “Results” list
• Enter your Operating System in the Drop-down menu
•  Click NEXT and Scroll down
• Look for category Driver - Product Installation Software
• Select the Basic Driver, e-print, or Full Feature Software
• Save the *.exe installation package(s) on your computer

The file(s) will likely save to the "Downloads “folder.

Next:

• If available, you may wish to download the Print and Scan Doctor and / or other programs from Category – Utilities

HINT:

Install the Utilities / Tools first; the little installation packages are smaller in size

• If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, Select run as Administrator and install.

NOTES: 

• On the bottom half of the main webpage for your printer, you can find helpful videos to assist with the installation.
• Scroll the video list back and forth until you find the video that most closely matches your situation.

• If using a USB connection:  Download and install the driver software beforeconnecting a USB cable.

• Ethernet:  If the printer supports Ethernet, you may connect the printer to the network (and assign the printer an IP address at the router, if you like).  Once the printer is connected to the network, be sure the printer is turned on and then install the printer software.

• After the initial installation is complete and working, be sure to check for and install any relevant updates  - check Category  - Update

There is valuable information at the printer’s website, including manuals, how-to pages, Troubleshooting and SOLUTIONS for problems, and alerts for your printer.  Be sure to take an extended look at what’s available.  Bookmark the page.

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You still have to know which kind of security you are using and you have to know your passphrase -- but at least you can start over and use what you have installed in the new router.

The following may help:

Replacing your wireless router

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See: Microsoft Safety & Security Center

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