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Re: media size A4 conflict with media type glossy / photo paper

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@KenArdes, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
 It looks like you're encountering a limitation in the CUPS driver where selecting "A4" as the media size prevents you from choosing glossy/photo paper. This is likely due to pre-configured constraints in the hpcups PPD (PostScript Printer Description) file used by HPLIP.

Possible Workarounds

Edit the PPD File to Remove Constraints

  • Locate your printer’s PPD file: lpinfo -m | grep 580
    This will list the PPD path, typically under /etc/cups/ppd/.
  • Edit the PPD file: sudo nano /etc/cups/ppd/HP-Smart-Tank-580.ppd
  • Look for the *UIConstraints lines restricting A4 + Glossy selection and remove them.
  • Save and restart CUPS: sudo systemctl restart cups

Use Custom Paper Size in CUPS

  • Instead of selecting "A4," try using a custom paper size with similar dimensions (210x297mm) and see if it allows selecting glossy paper.

Check If Media Type Affects Black Ink Usage

  • Yes, HP printers often switch to composite black (mixing CMY inks) when printing on glossy paper because pigment black does not adhere well. This is a firmware-level behavior, so modifying CUPS may not change it.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 


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