Hi @Olympia48, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I'm sorry to hear you're having trouble with your HP printer. Let's try a few steps to get it working again:
Check Printer Status: Ensure your printer is turned on and connected to your computer or network properly. Sometimes, simply restarting the printer can help.
Clear Print Queue: Sometimes, print jobs can get stuck in the queue. To clear the queue:
- On your computer, go to Control Panel > Devices and Printers.
- Right-click your HP printer and select See what's printing.
- In the print queue window, click Printer > Cancel All Documents.
Run HP Print and Scan Doctor: This is a free tool from HP that can diagnose and fix many printing and scanning issues. You can download it here.
Update Drivers: Ensure your printer drivers are up to date. You can download the latest drivers from the HP Support website.
Check for Paper Jams: Make sure there are no paper jams or obstructions inside the printer.
Check Ink or Toner Levels: Low ink or toner can sometimes cause printing issues. Check and replace if necessary.
You may also refer to this document - Fix Common HP Printer Issues: Troubleshooting Guide | HP® Tech Takes
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support