Hi @MARKL10,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your printer!
We're thrilled to have the opportunity to assist you and provide a solution.
An E3 error on your HP Envy 6055 printer indicates a carriage jam or paper jam. If you've already rebooted multiple times and confirmed there isn't a paper jam, try the following steps to resolve the issue:
Check for Obstructions:
- Turn off the printer and unplug the power cord.
- Open the cartridge access door.
- Check for any obstructions inside the printer, such as paper clips, torn pieces of paper, or other debris blocking the carriage movement.
- Move the carriage manually: Gently slide the carriage to the left and right to ensure it moves freely.
Reset the Printer:
- With the printer off, disconnect the power cord from both the printer and the power source.
- Wait 60 seconds.
- Reconnect the power cord to the printer and plug it directly into a wall outlet.
- Turn on the printer.
Reinsert Ink Cartridges:
- Open the ink cartridge access door.
- Remove and then reinsert each ink cartridge.
- Ensure they are seated properly.
Clean Carriage Path:
- Clean any buildup or obstructions in the printer's carriage path.
- Use a clean, lint-free cloth to gently wipe the path.
Check for Loose or Damaged Parts:
- Inspect the printer for any loose or damaged parts.
- Ensure everything is securely in place.
You can find more information and support on resolving carriage jams or other error messages by visiting the following links:
Images and More Detailed Steps
You can refer to the following images and steps to understand the carriage jam troubleshooting better:
Example of removing obstructions:
Example of checking the ink cartridge seating:
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Best regards,