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Re: Printer not printing

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@Mello8,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP LaserJet MFP M140w printer is not printing, try these troubleshooting steps.

 

Basic Checks

  • Ensure the printer is turned on and not in sleep mode.
  • Check if there are any error messages on the printer or HP Smart app.
  • Confirm the paper tray has paper and the toner cartridge is properly installed.

Check Connection

  • If using USB, make sure the cable is securely connected.
  • If using Wi-Fi, ensure the printer is connected to the correct network.
    • Print a Wireless Network Test Report by pressing and holding the Wireless button () and Cancel button (X) together for 5 seconds.
    • Check if the printer’s IP address is valid (e.g., 192.168.x.x).

Restart Everything

  • Turn off the printer, computer, and router.
  • Wait 2 minutes, then turn them back on.

Check Printer Status on Computer

For Windows

  • Go to Control Panel > Devices and Printers.
  • Right-click on the HP LaserJet MFP M140w and ensure it’s set as Default Printer.
  • Click See what's printingCancel all documents.
  • Right-click the printer again → Printer PropertiesPrint a Test Page.

For Mac

  • Go to System Settings > Printers & Scanners.
  • Select your printer → Click Open Print Queue→ Cancel any pending jobs.
  • Try removing and re-adding the printer.

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