@Mario240, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your HP Envy!
We're thrilled to have the opportunity to assist you and provide a solution.
This issue could be related to driver conflicts, print settings, or ink cartridge problems. Try the following steps:
1. Check Ink Levels and Cartridges
- Open HP Smart or the printer control panel to check ink levels.
- If the cartridges are low or empty, replace them.
- Remove and reinsert the cartridges to ensure proper contact.
2. Run Printhead Cleaning
- On the HP Smart app or printer settings, look for the "Printhead Cleaning" option and run it.
- Print a test page again to see if it improves.
3. Verify Printer is Set as Default
- Go to Control Panel > Devices and Printers.
- Right-click on HP Envy 6455e and select Set as Default Printer.
4. Update or Reinstall Drivers
- Visit HP's Support Page and download the latest drivers.
- Uninstall the printer from Device Manager and reinstall it.
5. Check Paper and Print Settings
- Ensure you are printing on the correct paper type.
- In the print settings, verify the correct paper size, type, and quality are selected.
6. Try Printing from a Different App
- Attempt printing from Notepad or WordPad to check if the issue is specific to a program.
7. Use HP Print and Scan Doctor
- Download HP Print and Scan Doctor from HP website.
- Run the diagnostic tool to detect and fix issues automatically.
I hope it helps!
Take care, and have an amazing day!
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Regards,