Re: HP Smart Tank 515 during full reset fixed @ A letter

Hi @Mohamed3538,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP Smart Tank 515 printer is stuck displaying the letter "A" during a full reset, try the following steps to cancel or recover from it.

Power Cycle the Printer

1. Turn off the printer using the power button.
2. Unplug the power cable from the printer and the wall socket.
3. Wait for 5 minutes.
4. Plug the power cable back in and turn on the printer.
5. Check if the printer starts normally.

Reset the Printer Again

If the printer is still stuck, try resetting it again:

1. Turn off the printer.
2. Press and hold the Cancel (X) and Wi-Fi buttons together.
3. While holding these buttons, turn the printer back on.
4. Release the buttons once the printer displays any new message or the HP logo.

Update Firmware (if accessible)

If the printer is detected on a computer via USB or Wi-Fi:

1. Open HP Smart on your PC or mobile.
2. Go to Printer Settings> Advanced Settings.
3. Check for firmware updates and install them.

I hope this helps.

Take care and have a good day.

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Max3Aj

HP Support