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Color Laser Jet Pro MFP M476nw tray 2 jams & Misprint error from Tray 1 every time

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Color Laser Jet Pro MFP M476nw tray 2 jams every time I try to print.  I can print from the feeder (Tray 1) but I get a "Misprint" error every time even though the document prints perfectly fine.  I tried running a cleaning cycle, but the printer jams over and over again.  HELP!!


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