Hi @MFondren002,
Thank you for the response.
I understand how frustrating this must be. Let's try one more step please check with a replacement cyan cartridge to see if the copier prints correctly.
If that doesn’t help, it may be a hardware issue, and we might need to look into replacing the printer.
I'm here to help you through this!
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,