Reset the Printer
- With the printer on, unplug the power cord from both the printer and the wall outlet.
- Wait 2-3 minutes, then reconnect the power cord and turn on the printer.
If the issue persists after these steps, let us know the following:
- Are you using genuine HP cartridges?
- Is your printer enrolled in HP Instant Ink?
- Do you see any additional error codes?
Looking forward to your response!
Take care, and have an amazing day!
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