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photosmart C3180 paper trouble

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I have a Photosmart C3180 , when I switch on the printer the carriage start to rotate, take the paper and stop to rotate with the paper locked in the middle.

The printer seems to be stucked in this condition, if I print a document the SW did not provide any error and the print process remain in the cue.

If I manually remove the paper teh printer does not do anything and I need to disconnect the power cable to switch it off.

At the next power on I still have the same trouble.

Any help is welcome. Thanks and have a nice day


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