Hi @Mindprod
Welcome to the HP support community.
I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
The error code you’re seeing on your HP DeskJet 4158e typically indicates a problem with the printer’s firmware or a connectivity issue. Here are some steps you can take to troubleshoot the problem:
1. Restart the Printer:
- Turn off the printer, unplug it from the power source, wait about 60 seconds, then plug it back in and turn it on.
2. Check for Paper Jams:
- Open the printer and check for any paper jams or obstructions. Remove any stuck paper gently.
3. Update Printer Firmware:
- Ensure your printer firmware is up to date:
- Go to the HP Support website.
- Enter your printer model and check for any available firmware updates. Follow the instructions to update.
- Click HERE to update firmware
4. Reinstall Printer Drivers:
- Sometimes, reinstalling the printer drivers can resolve issues:
- Go to Settings > Devices > Printers & scanners.
- Remove your printer and then add it again.
- Alternatively, you can download the latest drivers from the HP website.
- Click HERE to reinstall the drivers
5. Check Connection:
- Ensure the printer is properly connected to your network (if using Wi-Fi) or to your computer (if using USB).
- If you’re using Wi-Fi, try connecting the printer directly with a USB cable to see if that resolves the issue.
6. Reset the Printing System (for Mac users):
- If you’re on a Mac, go to System Preferences > Printers & Scanners. Right-click on the printer list and select Reset printing system. This will remove all printers and reset the settings.
7. Run HP Print and Scan Doctor:
- Download and run the HP Print and Scan Doctor tool. It can diagnose and fix many printing issues.
8. Check Ink Levels:
- Low or empty ink cartridges can sometimes cause errors. Check the ink levels and replace any empty cartridges.
You may also check this document, Click HERE
I hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj-HP Support