Hi @bobbiek1,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The error code OXB8000448 on your HP OfficeJet 4630 usually indicates an issue with the printer's firmware or a hardware problem. Here are some steps you can try to resolve this issue.
Reset the Printer:
- Turn off your printer and unplug it from the power source.
- Wait for about 1-2 minutes.
- Plug the printer back in and turn it on.
Update Firmware (if possible):
- Check if there's a firmware update available for your HP OfficeJet 4630.
- Visit the HP support website, enter your printer model, and look for firmware updates in the Downloads section.
Check for Paper Jams or Obstructions:
- Sometimes, paper jams or obstructions can cause error codes. Open the printer and check for any jammed paper or foreign objects.
Check Ink Cartridges:
- Ensure that the ink cartridges are properly installed and have sufficient ink levels. Replace any cartridges that are low or empty.
Factory Reset the Printer:
- Perform a factory reset on the printer to clear any internal errors.
- This can usually be done through the printer's menu or settings. Refer to your printer's manual for specific instructions on how to perform a factory reset.
These steps should help you troubleshoot and resolve the OXB8000448 error on your HP OfficeJet 4630 printer.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support