Hello thesushi,
Welcome to the HP Forums! I understand you are unable to print a document using your Photosmart C4680. When installing this printer, did you connect the USB cable to the computer during the installation?
Please make sure your printer isn't "Offline". Follow these steps on your computer: (This information was stated here.)
- Click on your Start Menu, then Devices and printers
- Right-click the name of the product, and then click See what's printing .
- On the print queue menu bar, click Printer , and then look for the Pause Printing and Use Printer Offline items in the menu.
- Make sure that there is no check mark next to either item. If a check mark displays next to either item, click to clear it.
Have you tried a different USB cord to verify if the issue occurs still?
Please try restarting the Print Spooler on your computer: (This information was stated here.)
- Click the Windows icon (
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), type admin in the Search programs and files box, and then click Administrative Tools . - Double-click Services .
- Right-click Print Spooler .
- Click Stop to stop the Print Spooler.
- Click Start to restart the Print Spooler.
- Restart the computer.
- Try to print a document
), type admin in the Search programs and files box, and then click Administrative Tools .Also, try The Print And Scan Doctor. This tool could give you explanation on why you are receiving this issue.
Let me know your progress. Looking forward to hearing from you.