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7500A Cartridge Jam/Paper Jam

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Officejet 7500A Wide Format starting showing "paper jam" and "cartridge jam" messages when trying to print. Powered off and opened all possible paper jam areas, including cartridge door on back. Turned on and same message--first tries to print and the get jam message. There is no paper or debris at all that I can see. When I tried troubleshooting suggestion #4, opening cartridge door and sliding cartridge from right to left, the cartridge is stuck all the way to the right and will not, under any amount of pressure I apply, move to the center or left. When it tries to print, there is a clicking noise I can hear from inside machine. Any more suggestions? Printer was working fine before this. Need toner change and I cannot even do that with cartridge stuck to right.

 Thanks


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