Hi, I have a photosmart which is connected wirelessly to my mac. I am attemting to print from the web but keep getting a blue screen with a code on the printer (which flashes so quickly i can't be sure of it's correctness but I think it is 620197C) then it comes up with Printer error and the whole screen flashes and tells me to shutdown. So I press the on/off button momentarily (which is the only button it will let me press), then get a message saying improper shutdown 'to avoid damange, use on button to shut down..etc'. On my mac I get a message that says the 'wire is broken' and the communication has dropped out - again, this isn't word for word as I'm not sure how to copy the message. Can someone please assist?
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