MY SCREEN ON PRINTER IS STUCK ON" PRINTHEAD PROBLEM" OR "PRINTHEAD MISSING/ DAMAGED". PUT IN NEW PRINTHEADS-BOTH, PRINTED A COUPLE THINGS, GREAT. PRINTER DECIDED IT WANTED TO ALIGN. BUT IT KEPT DOING ALL THE SAME ACTIONS( KNOW NOISES OF MY PRINTER!) OVER AND OVER. WOULDN'T FINISH OR PRINT ALIGNMENT PAPERS. THOUGHT IT WAS STUCK, STUPID ME, SHUT OFF PRINTER. TURNED ON AGAIN A LITTLE LATER. SAME THING. FOLLOWED ALL FIX OPTIONS (4 TIMES!)UNPLUG, PLUG-IN, UNPLUG, REMOVE PRINHEADS, PUT IN, BLAH, BLAH, BLAH..., NOTHING HAS WORKED. STUCK WITH "PRINTHEAD PROBLEMS" IN WINDOW ON PRINTER, CAN'T CANCEL, SET-UP (TO DO TESTS. ETC.), INTERNAL TEST PGS., NOTHING... TO GET BACK TO START SCREEN. COUPLE INKS ARE LOW, BUT THAT SHOULDN'T BE DOING THIS. EVEN DOWNLOADED HP PRINT AND SCAN DR, IT RECCOMMENDED DOWNLOADING UPDATED SOFTWARE. SO I DID. BOUGHT PRINTHEADS 2 WKS. AGO FROM HP. HELLLPPP!!! SUE
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