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re: HP Photosmart Premium C410

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What would cause the black ink to not print? All the toubleshooting pages say everything is fine, I have cleaned up and replaced the printhead about 4 times (originally , very dirty, gummy and generally yuck...)  When I print out a test page the black is grey: lite and dark.  Have just about exausted the color inks to figure out, called in for info..not very informative...(I guess it through the gent off that I'm female and...?...lol)

Thanks, mikal


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