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Re: printer not responding

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Hello jhijin.

 

Welcome to the HP Forums! I understand your concerns using the PSC 1402.

 

Are you receiving any error message indicating why you are unable to print?

 

Is this printer connected USB?

 

In the meantime, please run this tool called: The Print And Scan Doctor. Click on fix printing, as this could resolve your issue.

 

Please inform me your troubleshooting steps.


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