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Re: Nothing shows up in print queue

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Hi tigerlibrari

 

I understand the printer won't  print by USB or networked.

 

I will be happy to assist you with this.

 

Try and print a hardware test to find out if it is a hardware or software issue.
On the printer go to Setup»Tools»Self-Test Report.

 

I would download and run the Print and Scan Doctor since it might resolve the issue automatically. Click Here.

 

If you require further assistance please provide the following so I can assist you better.

What were the results of the Print and Scan Doctor?

Any exclaimation marks?

Did it print the test page?

 

 

 


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