Hi,
I am really hoping that someone can help.
We have two Laptops, one is a HP and the other is a Lenovo.
We have installed the HP ENvy 6000 on both Laptops using HP Smart and both say ready, however the HP laptop will print but the Lenovo fails every time with a notification to say that Unable to print on (printer name)
we have looked and tried all advice online, both laptops are running Windows 10, on the same network ect.
They are also both able to print onto an Epson ET-3750 that we use, but the Lenovo and HP printer is a no go
Has anyone had this and know what we can do to fix it?