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HP OfficeJet Printers - 'Incompatible' or 'Defective Cartridge' message
This document applies only to these HP OfficeJet and OfficeJet Pro printers that use HP 910, 912, 914, 915, 902-905, or HP 935 ink cartridges:
- HP OfficeJet 6810, 6820, 6950, 6960, and 8010 printer series
- HP OfficeJet Pro 6230, 6830, 6960, 6970, 8020, and 8030 printer series
Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your HP device
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Our Community is comprised of volunteers - people who own and use HP devices.
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Question Resolved / Answered, Click "Accept as Solution"