I attempted to print a 4 page document. It printed one page (black ink only). The 2nd page was very light and the 3rd and 4th were completely blank.
I popped in a non-HP cartridge, checked to make sure the printer would accept it, and tried to print. Nothing. I ran a Diagnostic page and the black ink prints for words but not for the solid boxes. The colors print fine. I found an HP cartridge and tried again and nothing different.
I searched the forums and found some solutions, including cleaning the print heads manually with alcohol. While the colors actually are more vibrant now, the black is still a no show except for printing the wording on the Diagnostic page! It seems it works but it isn't working when it needs to!
Granted I've had this printer quite a while but it isn't heavily used and it was working prior to changing the cartridge. Additionally, as a 79 year old woman with asthma, I'm not leaving the house right now, so any help on this would be greatly appreciated.
This is what I got when I tried to uninstall the driver. (Thought to uninstall/reinstall to see if that fixed the problem.)