Hi
Welcome to the HP Support Community. I'd be happy to assist you.
- Are there any blinking lights on the printer?
- Which application are you trying to print from?
- Have you tried printing different types of documents like PDF, Word or Webpages and check if the issue persists?
Let us try these steps for now:
Reset the printer
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 60 seconds.
- Reconnect the power cord to the rear of the printer.
- Turn ON the printer, if it does not automatically turn on.
- Wait until the printer is idle and silent before you proceed.
Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.
Also, perform steps 1 and 2 from this document.
Hope this helps! Keep me posted.
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Have a great day!