Hi, I have installed the HP Smart App and it unfortunatelly does not help:
- When priting PDF directly from the smart app, the output is still B&W, regardless the settings.
The dialog even does not store the selected "Color" setting, but always restores back the "Monochrome" setting, after clicling OK and reopening the dialog.
- The original print dialog, still used for all other priting, is unchanged.
Can you please address fixing the likely bug in the standard printing dialog? It looks like even the Smart App is using the same printing driver, which is likely the source of the problem. After all, the issue appeared after the driver upgrade.
To make sure we have the same understanding, some pictures.
This is the dialog, where the color / B&W settings are missing:
This is the Smart App dialog, that does not accept the "Color" setting:
Thank you, Jiri