If you have had it less than 30 days you should return it.
If you have had it longer than that you should contact HP support since you need a replacement machine.
HP support will tell you to make sure its plugged directly into the wall, and will want you to be sure the firmware is upgraded to the current level.
The chances of the fixes HP will recommend making your machine work are slim but they will insist you try them.
If my post resolves your issue please click the accepted as solution button under the post. To thank a technician for a post click the thumbs up button under the post.
If you have had it longer than that you should contact HP support since you need a replacement machine.
HP support will tell you to make sure its plugged directly into the wall, and will want you to be sure the firmware is upgraded to the current level.
The chances of the fixes HP will recommend making your machine work are slim but they will insist you try them.
If my post resolves your issue please click the accepted as solution button under the post. To thank a technician for a post click the thumbs up button under the post.