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Re: Hp Officejet Pro 8600 has black vertical lines when scanning or copying in color

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Hello,

 

I am the office manager at the Cohasset (Massachusetts) Elder Affairs Office.  We have an HP Officejet Pro 8600 machine.  We are attempting to scan documents from the glass scanner on the machine (into pdf's) but there are black streaks showing up on every scan.  Could someone please tell me why this is taking place???  Thank you!


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