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Re: 8500A Plus e paper size mismatch when copying

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Hi onceler1979,

 

You can try a Semi Full Reset.  If successful, this would reset the printer to factory defaults and clear the memory.  If the printer was on a wireless network, it would be taken off and would need to be reconnected.  If you want to give this a try, I can send the steps in a private message to your HP Forums in-box.  I would need you to agree not to publish the steps.  Let me know what you decide.
 


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