An error message keeps popping up on my printer saying my colour cartridge is not recognised/ Incompatible. I have tried the troubling shooting advice suggested by the virtual assistant and have cleaned the cartridge/ connection points as directed. It still doesn’t work and will not print anything
any help would be appreciated _thanks
Suddenly today my Officejet Pro 8600 printer (all in one) indicated that it cannot detect the printerhead! I have removed it changed out the cartridges. Still nothing. unplugged and re-plugged as directed in support, also nothing. Any other ideas?
It didn't work..
Just got an HP 6055 Envy Printer. Generally works well. For some reason I was able to do double sided printing a few weeks ago and now it's no longer working.
I did try to read as much as I could online on troubleshooting. I have made sure the Double Sided Printing button is checked off. Layout is checked off with Long edge binding. I have also gone into System preferences and Reset the printer. None of this works. Can someone help? This function was working a week ago.
Thanks
Lynn
Please help. I have been trying to solve this problem for hours and have tried uninstalling and reinstalling the printer. I tried to scan to email and it doesn't work all of the sudden. No idea what happend.
email provider is yahoo.
I have tried to add a different email address and it doens't work either. I am getting really aggrivated. Nothing on the web helps with my problem. All answers say the same thing and it isn't helpful.
also, i can't scan to network folder anymore either. No idea why.
shannon
The fuser is indicating fuser wrap jam when i do printing . it hp lasser jet 700 colour
Hello. The printer is OK, printing. There is a problem with the scanner of the HP Envy 4504 MFP. The command starts scanning, the scanning process begins, the carriage moves to the extreme right position and ... freezes. The message "Scanning" hangs all the time and nothing more. The HP Printer and Scan Doctor simply writes "Windows scan error (WIA)" when checking the scanner driver. Drivers, operating system, connection method and Windows Image Acquisition (WIA) service work properly. It's not about them, checked. It looks like a printer firmware failure. HP Update indicates that the latest update is installed, but apparently this firmware is malfunctioning. How can I manually flash (update firmware) the HP Envy 4504 MFP?
Hey
Hope your doing fine!
Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.
Thank you for your understanding.
Regards.
Every time I try to print my labels, it prints from the very top.
I downloaded the proper template (Avery labels - 22816) and even managed to print a sheet off without a hitch. Now, it won't print correctly at all.
I've used Avery labels before without any problems at all.
I've tried everything. I'm at a loss. So frustrated!
I set up my printer, threw away the setup cartridges, went to fire up my new printer and....Use SETUP cartridges that came with your printer.
May I please have the instructions for bypassing/override the setup cartridges?
Thanks in advance.
littlefighter
Office Jet 4652 Printer is copying extremely slowly; works ok printing from computer. Have tried several times the procedure recommended to disconnect power and re-connect. But, no solution
I have the Deskjet 2722 all in one series. I use this printer for homework and printing pages off. It keeps printing the same document over and over and saying I have 2 documents waiting to be printed. How do I stop them 2 documents from printing because its the same document again.
I am not able to receive downloads for updates to firmware. How do I unlock printer updates for Windows 10 (64 bit)
-Lynette
Hi,
Open and close the paper tray and evaluate the shown prompt, click No or Edit and ensure the correct Paper Size and Type are selected.
such a slowness during copy would occur due to an incorrect paper type setting as Photo Paper for example, change it correctly to Plain Paper and ten check again.
Shlomi
Hi shannon,
For Yahoo, using the standard password will be rejected as Yahoo uses security protocols which are not supported by the printer.
Please generate and use an App Password with your printer, then check for any change while using it instead of your standard password:
https://help.yahoo.com/kb/generate-third-party-passwords-sln15241.html
For the scan to folder issue, please provide some details of what error is returned, etc.
Shlomi
Thank you for posting back.
Let's try this out:
Root level uninstall and reinstall printer drivers:
To reinstall, click here.
If the issue continues, uninstall and reinstall printer Basic drivers from the link: Click here
If the issue still continues, install using the Windows Built-in Print Driver: Click here
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
when i try to print by pc, there's this error code on the 6220's screen.
but i can print with smartphone or tablet without error =(
Hi
I have an Envy 5032 printer which is now out of warranty. Despite following guidance available I cannot get the error message to disappear which is paper tray open when it is clearly closed. Does anyone have any advice? Is it common with HP printers? If I have to buy another one then maybe I should tray another brand
Thanks
Print Cartridge move to the left and then to the right and seems to rock in a position just off the full right hand side then slide back to the middle error then comes up with cartridge cannot move and to clear any paper jam or obstruction.
Help needed please.
