Quantcast
Channel: All Printing Errors or Lights & Stuck Print Jobs posts
Viewing all 309526 articles
Browse latest View live
↧

Unable to communicate with Printer

August 5, 2017, 11:05 am
$
0
0

1) I got a new modem/router.

2) Then I got this error message when I tried to print from my (wired) computer:

 

Unable to Communicate with Printer

 

The print job could not be completed because the printer is unabailable or not connected. check your cable or wireless connection, and make sure the printer is powered on and ready.

 

If you installed this printer by IP address then you might neet to update the IP address. Use the update IP Address item in the Start menu entry for thes printer.

 

Click Help for additional assistance information ....

 

3) Then I went thru some options on the printer & found & connected to the new modem

4) Then I could print from the computer (wired) Once only

5) Second time I tried to print from the computer I received the same error message as above.

 

Now I can print wirelessly but not from the computer.

 

Help? Thanks, L

 

↧
Search

Re: New Envy 5661 won't accept HP 62XL printer cartridges

August 5, 2017, 11:07 am
$
0
0

The printer is not recognizing my 62XL cartridge either. Went through support doc and still not working....

↧
↧

Re: HP Deskjet 3630 - software installation failure

August 5, 2017, 11:14 am
$
0
0

Simply not possible to repeat all steps, due to fatigue. Expected some issues, having not needed printers in last 14 years, and ran a lean HP Pavilion, reflectinng such, including removal of print spooler and allied things. Recently went to a store, with no technical assistance, or manuals in box, but to me an HP DJ 3630 already well worth the £20 outlay for it's printing, if it never scans! My plan [because similar to issue I saw] Is to print the solution offered, and try it on my machine, briefly scanned it [visually] made sense as worthwhile, to save wasting anybody's time. Defrag and Reboot, ridded some of early messages re. printer, solved with aid of HP online Scan and rectify of Installation errors. Now getting same 'HP DJ 3630 not found' when I click HP Scan, with logo that looks like a scanner, replacing the HP Scan with no logo. That's in Win 7 Start Menu. My thinking is this, hoping the name I noted Jeet Singh sees this, that if I follow the shut down all, remove all cables, for 3 minutes,and start from scratch, cabling up again, will be sufficient. Not rushing, I 'wanted' a printer/scanner not needed, will leisurely proceed today, then divert and revisit tomorrow, if unsuccessful, recognising that my own expertise, is no longer sufficient as a retired Septuagenarian. Frankly it seems, more a M$ problem to me than HP, being slow to catch up with changes on system. Hopefully back later to report success!

↧

Printer is in an error state

August 5, 2017, 11:21 am
$
0
0

Everytime that I try to print, I get this message: Printer in error state. What can I do to fix this issue so that I can use my printer?

↧

Re: Blue flashing error B8BDEAA2

August 5, 2017, 11:26 am
$
0
0
Hi,

I contacted the store that I bought it from (uk) and they're not prepared to help as the 12 month warranty is finished but it's less than 2 years old and hasn't been over used etc so I'm really disappointed that I'm going to have to buy another printer so soon : (
↧
↧

Envy 4520 printing in b/w only

August 5, 2017, 11:30 am
$
0
0

Hi, 

 

My printer has been printing in only black and white just recently. I have had it print in colour before and can't think of how I could have changed the settings.  

 

Usually I would just look in the page setup/printer options and (un)check the box for printing in colour. However I cannot see this box anywhere in the options - even in advanced. I've attached a screengrap in case I have somehow missed it. 

print.png

 

I've also been looking up for suggestions on the forums, and have found most responses say to reinstall drivers. I have done this but still no change. 

 

Can anyone help?

↧

Re: Blue flashing error B8BDEAA2

August 5, 2017, 11:34 am
$
0
0

Hi ,

 

I reviewed your response.I perfectly understand where you come from. I also understand that we don't live in Bill Gates' neighborhood. Please contact Hp phone support to get it replaced, I have left very clear steps on how to do this in my previous post.

 

I've done all I can to assist you here. Your time is greatly appreciated and It has been a genuine pleasure to have shared this platform with you. As it is a hardware issue with the printer It cannot be resolved on this platform at this time.

 

Please contact HP technical support for further assistance.

Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up"button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution”as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. Smiley Happy

Cheers!

↧

Re: nos _loader_app error code0x8300000a

August 5, 2017, 11:35 am
$
0
0

tried everything suggested and nothing power interruption caused this error 0X8300000A NOS_LOADER_APP

cant afford tech help or repair 3 yrs old disappointed in product cant do anything usb reload non fuctioning loved intant ink hate to switch brands now but

↧
Search

Re: Printer producing blank page

August 5, 2017, 11:38 am
↧
↧

HP Office Jet All-in-one

August 5, 2017, 11:43 am
$
0
0

I have been purchasing HP printers for years for home use.  Less than 3 years ago, I purchased this Officejet Pro 8610.  It is used mainly to print recipes and for the typical home use.  This machine is on its first ink cartridges which were purchased about a year ago.  So, you can see it has had limited useage.

A few days ago, an error message appeared that said that the printhead appears to be missing, not detected, or incorrectly installed.

I called your customer support department;  after performing their suggestions, it was determined that the printhead may be defective.  No one has touched the printhead, so how does that happen?

I was told that we could purchase a new printhead for approximately $100, but if that did not fix the problem, we could not return it.  Then we were offered a refurbished 8630 for $261.99.  Wow!  What kind of a swindle is this?

The fact that this printer has lasted less than 3 years with limited use makes me reconsider my next printer purchase.

If your equipment is not able to work for three years, then I think your quality is extremely poor.

↧

Re: HP Deskjet 3630 - software installation failure

August 5, 2017, 11:52 am
$
0
0

Limited success without doing much of anything, other than at start of process, plugging other end of USB cable back into Notebook! Noticing end to printer in and end to PC out, immediately HP 3630  recognised when I tried. Not usable result of old printing I'd created, years ago of golf scorecards for Tiger Woods 'PGA Tour '08' which I still occasionally play for relaxation, being retired! Bear in mind I've not yet read a word on anything to enhance results, looked like a light problem, got first part from left fine, white light in centre and a little of right hand side of sheet. I consider the motivation to peer over to remove cables, sufficient to click Kudos thumb ;-) Plainly now my issue is why I bought it in the first place, to go wireless and preserve a much needed USB slot, but just seen how cheap  power usb hubs can be, so happy to know it's for sure fixable, 1 way or the other. thank-you.

↧

Not receiving instaink

August 5, 2017, 11:53 am
$
0
0

I have not received any ink other than the first promotion delivery since I purchased this printer. I am enrolled into the Instant-ink program and each month Hp is collecting $3.15 from my bank account although it should be only $2.99. What in heck is going on?

 

↧

Re: Blue flashing error B8BDEAA2

August 5, 2017, 12:08 pm
$
0
0
Thanks for your help,

I've tried to follow your instructions but neither me or my partner can find any of the navigations you have given after entering country. It purely takes you to a support page with a bar at the top saying "search all support" We can't see anywhere on the right to input model number etc.
Is there a direct email or anything like that?

Thanks
↧
↧

Printer error code

August 5, 2017, 12:33 pm
$
0
0

The printer is locked and the following error code appears :

OXC4EB01C9 HWLMICCI2C

Can anybody help to solve the problem ?

 

↧

Re: Printer not starting

August 5, 2017, 12:38 pm
$
0
0

 

Hi ,

 

Thank you for replying,

I appreciate your time and efforts,

 

As I understand you are having issues with printer not starting. I would suggest you to perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

 

For more assistance, please follow this link: Click here

 

If you have followed the steps suggested and still having the issue. I would personally suggest this could be a printer hardware. I would recommend you contact our HP phone support for available service related options.

 

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.

 

If you have any troubles, let me know and I will do my best to help!

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,

↧
Search

can't print from command but will print from app

August 5, 2017, 12:40 pm
$
0
0

Even after reinstalling 2 printers (Page Wide Pro MFP 477DW; Envy 7645) my documents won't print from the "print" command in Word 2016, but will print from "Settings - app" . I don't know another way to ask this question . The printers are not mine, but a friend's . I have success when I convert the documents to pdf . I have success when I print from the app in settings . But I have uninstalled both printers and reinstalled them and cannot get the documents to print at all from the print command in Windows 10 . Office 365 Word .

   Afraid to try calling for support because SCAM artists damaged her last computer to the extent that she replaced the entire system . They are still calling numerous times each day and she is afraid that they will enter and destroy the settings on this system the way they did on the last one after gaining permission to "remote control" the computer

↧

Re: Envy 4520 printing in b/w only

August 5, 2017, 12:43 pm
$
0
0
I am having this exact same issue. Can someone please help with this?
↧
↧

OfficeJet 3830 won't print color docs from my HP laptop, just B &W, iPhone prints OK

August 5, 2017, 12:48 pm
$
0
0

Will not print in color from my laptop (HP Pavilion), just in black and white, but will print in color from my iPhone. I'm thinking its a setting on my laptop? But can't find it. Test pages from trouble shooting print in color too. Cleaned cartridges, aligned cartridges, etc. No help.

 

↧

HP 7510 Will Not Print Black

August 5, 2017, 12:53 pm
$
0
0

Black printing got light and erratic.  Cartridge had been low, so I replaced with new HP black 564 XL.  Now black DOES NOT PRINT AT ALL.  What happened?  Can I save this?

↧

Pasted images cropped when printing with HP 6978

August 5, 2017, 12:54 pm
$
0
0

Hello,

 

I recently purchased HP OfficeJet Pro 6978 to replace my HP Photosmart 7520.  I am starting to get acquainted with HP 6978 and have come across a perplexing problem that did not occur with HP 7520.  When I print pasted images in MS Word, those images come out severely cropped.  I have read comments about this problem online and there seems to be no sure-fire solution to fixing this problem.  HP 6978's user guide manual does not say anything about this problem... maybe I am looking in the wrong place.

 

My OS is Windows 7 Pro 64-bit and I use a screen resolution of 1920x1080 (recommended in Windows 7 Pro), but I have it set at 125% to make it easier for me to read the screen.  I read that this 125% is affecting how HP 6978 prints pasted images.  Is that true?  I did not have this problem with HP 7520.  The screen must be at 125% for my eyes.  In a few years, I will need to use 150%.  I cannot be dealing with a printer that does not print what I see on the screen.  It defeats the purpose of having a printer.

 

As for borderless printing, I have that feature turned off.  Am not sure if I have to have it on or off if I want to print uncropped pasted images?

 

How can I fix this problem with a one-time change (instead of changing it every single time I want to print pasted images)?

 

Help! 

 

Thank you.

↧
Viewing all 309526 articles
Browse latest View live
Search
<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>