I just recently reconnected my OfficeJet 8600 printer. All status reports come out good. Everything shows its connected. All firmware is updated, brand new ink cartridge. Test pages print just fine. First couple prints went great, now nothing prints. No notice of error, jam, or problem other than after 30 seconds or so it says error could not print.
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officejet 8600 all in one not printing
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gst bill generated showing warranty left for 2 months on going but on site showing expired
Mismatched warranty details in bill or hp site
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Re: "A problem has occurred with your HP account and you will be unable to print very soon"
@AJ863, A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue.
If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help!
Thanks again for your confirmation, and we wish you an amazing day ahead!
Regards,
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color laser jet pro mfp m477fnw shadow printing
color laser jet pro mfp m477fnw shadow printing
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DD000F58 on a brand new printer
I installed the printer yesterday and it worked fine.
Not so today. Get the DD000F58 and nothing is working.
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HP Photosmart 6525 can't print PDF and word documents
OS is Windows11. Web browser is Microsoft Edge.
Excel sheets could be printed. But PDF (Edge and Adobe PDF reader) and word documents can't be printed. Error message can't be appeared on PC or the printer. How can I do?
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Region change
Hi, same behaviour here,
I purchased my LaserJet M15W in Chile, and now I'm living in Spain.
48A toner needed replacing, bought the recommended 44A, and have error saying incompatible toner. Believe I need to change the region so I can use the toners. How to change the region?
Thanks
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Re: Printer problem
@Rhonda92, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you're having trouble getting your HP printer to work. Let's go through a few steps to help you get it up and running:
Check Printer Connections
- For USB printers: Ensure the USB cable is securely connected to both the printer and your computer.
- For wireless printers: Make sure the printer is connected to the same Wi-Fi network as your computer. You can check this on the printer's control panel under Network Settings.
Restart Devices
- Turn off your printer and computer.
- Unplug the printer from the power source for 60 seconds.
- Plug it back in and turn everything on again.
Reinstall Printer Drivers
Sometimes reinstalling the drivers can resolve connection or functionality issues:
- Go to HP Software and Driver Downloads.
- Enter your printer model.
- Download and install the latest drivers for your operating system.
Set Printer as Default
- On Windows: Go to Settings > Devices > Printers & scanners, click your printer, and select Set as default.
- On macOS: Go to System Preferences > Printers & Scanners, select your printer, and click Default printer.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support
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Re: Printer HP 8025e will not print the documents remain in the queue
@Gary375, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand your HP OfficeJet Pro 8025e is not printing and documents are stuck in the queue, even though it was working earlier today. Let's go through a few steps to resolve this issue in your Windows 11 Wi-Fi environment.
Restart Printer and Computer
- Turn off your printer and unplug it from the power source.
- Restart your computer.
- After 60 seconds, plug the printer back in and turn it on.
Clear the Print Queue
- Press Windows + R, type services.msc, and press Enter.
- Scroll down and find Print Spooler.
- Right-click it and select Stop.
- Navigate to C:\Windows\System32\spool\PRINTERS and delete all files in this folder.
- Go back to Services, right-click Print Spooler, and select Start.
Reconnect the Printer to Wi-Fi
- On the printer control panel, go to Settings > Network Setup > Wireless Settings.
- Select Wireless Setup Wizard and reconnect to your Wi-Fi network.
Reinstall the Printer Driver
- Go to Settings > Devices > Printers & Scanners.
- Remove the HP OfficeJet Pro 8025e.
- Download and install the latest driver from: HP 8025e Drivers
Set Printer as Default
- Go to Settings > Devices > Printers & Scanners.
- Click your printer > Manage> Set as default.
Additional Tips
- Ensure your printer and PC are on the same Wi-Fi network.
- Avoid using VPNs while printing.
- Temporarily disable firewall/antivirus to test if they’re blocking the print job.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support
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Re: 5530 envy printer will not print correct alignment page
@Phyl17, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Alignment Page Printing Issues for HP ENVY 5530!
We're thrilled to have the opportunity to assist you and provide a solution.
If your HP ENVY 5530 printer is not printing the alignment page correctly, follow these troubleshooting steps to resolve the issue:
Verify the Ink Cartridge
Check Ink Levels:
- From the printer's control panel home screen, touch the Ink icon to display the estimated ink levels. Ensure that none of the cartridges are low or empty.
- Replace any low or empty cartridges with genuine HP cartridges.
Reset the Printer:
- Turn off the printer, wait a few seconds, and then turn it back on.
Clean the Printhead
- Automatic Printhead Cleaning:
- On the printer control panel, touch the Settings icon and then touch Tools.
- Select Clean Printhead. The printer will clean the printheads and print a test page.
- If the print quality is still poor, repeat the cleaning process a few times.
Load Plain White Paper
Check the Paper Type:
- Make sure you are using clean, white, plain paper.
Load the Paper Correctly:
- Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded media.
- Insert a stack of plain white paper into the paper tray with the print side down and short edge forward.
- Slide the paper-width guides inward until they stop at the edges of the paper.
Print the Alignment Page
Initiate Alignment:
- From the Home screen on the printer display, select Tools.
- Touch Align Printer and follow the on-screen instructions.
- The printer will print an alignment page.
Refer to this document for more information: HP ENVY 5530 and Deskjet Ink Advantage 4510 - Fix poor print quality | HP® Support
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
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Re: HP Photosmart 6525 can't print PDF - Photosmart 6525
Hi @Santouka
Please install the next driver:
Then restart your computer and then try again to print your documents.
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
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Re: missing or failed printhead
@KDHelpplease, Thanks for reaching out! I suggest you reach out to the nearest HP Authorised service center for personalized assistance. They can provide one-on-one help to fix the problem.
Note: There might be a nominal charge for the service they provide.
HP® Service Center Locator - United States | HP® Support
Regards,
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Re: printer no printee
@wlgyl, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding printer issue!
We're thrilled to have the opportunity to assist you and provide a solution.
Thanks for sharing the screenshots — I can imagine how frustrating it must feel when something as routine as printing from your PC just…won’t work, especially when it works perfectly from your phone.
From what I see, the error code 0x8000ffff typically points to a driver or configuration issue. Windows seems to have trouble talking to the printer, even though it’s showing up in your list.
Here’s what I’d recommend:
Clear out the old drivers
Uninstall HP Smart Printing and any other HP-related drivers:
Go to Settings > Bluetooth & devices > Printers & scanners
Click on the printer > Remove
Press Win + R, type printui /s /t2 → remove any leftover HP drivers.
Reinstall the printer fresh
Restart your PC.
Go to HP’s official driver page, search for “DeskJet 4252e,” and download the Full Feature Software.
Install it with the printer connected or nearby.
Quick tip: Since it's working smoothly on your phone, it’s likely connected over Wi-Fi. Make sure your PC is on the same network as the printer.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
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Re: Printer screen shows Print cancelled with a blue bar flashing below it and is stuck there HP ...
@Jack596, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand your HP Photosmart Plus B210a printer is stuck on a "Print Cancelled" screen with a flashing blue bar, and power cycling hasn't resolved the issue. Let's work through this step-by-step to get your printer back up and running.
Perform a Hard Reset
This can often clear out stuck jobs or firmware glitches.
- Turn the printer on.
- Disconnect the power cord from the back of the printer while it is still on.
- Unplug the power cord from the wall outlet.
- Wait for 60 seconds.
- Plug the power cord back into the wall and then into the printer.
- Turn the printer on if it doesn’t power up automatically.
Check if the screen clears and the printer returns to the home screen.
Clear Print Queue on iPhone
Sometimes, a stuck job on the mobile device can cause issues.
- On your iPhone, double-tap the Home button or swipe up to view open apps.
- Close any apps related to printing.
- Go to Settings > Bluetooth and toggle it off and on.
- Restart your iPhone.
Update Printer Firmware (if accessible)
If the printer becomes responsive again, check for firmware updates:
- Visit the HP support page.
- Enter your printer model: HP Photosmart Plus B210a.
- Download and install any available firmware updates.
Reset the Printer to Factory Defaults
If the issue persists and the printer is responsive enough to navigate menus:
- On the printer control panel, go to Setup > Tools > Restore Factory Defaults.
- Confirm the reset.
Try Printing a Test Page
Once the printer is back to the home screen:
- Go to Setup > Tools > Print a Test Page.
- If successful, try printing from your iPhone again.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support
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Re: I have an error on my printer screen and I am unable to print.
@Aubie19, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding the printer issue!
We're thrilled to have the opportunity to assist you and provide a solution.
That “E0” error with the blinking ink and ! icons usually means the printer isn’t recognizing the new black cartridge properly. Try this:
Power off the printer and unplug it from the wall for about a minute.
Gently remove the black cartridge, check for any protective tape (even a tiny piece left behind can trigger this).
Reinsert it snugly — you should feel a soft click.
Plug it back in and turn it on.
If the lights still flash, it might be a faulty cartridge. If it's new and genuine HP, the place of purchase may offer a replacement.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
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Re: Printer issue 6700 all in one
@jmslaw0200, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Printer issue HP 6700!
We're thrilled to have the opportunity to assist you and provide a solution.
Sorry to hear your HP 6700 all-in-one is giving you trouble with the ink system — that can be so frustrating. Since the hard restart didn’t clear the error, let’s try a couple of quick things:
Open the printer cover and check if the ink cartridges are seated properly — sometimes they shift a bit and the printer senses an issue.
Gently remove and reinsert the cartridges, making sure they click in place.
Look for any dried ink or debris around the cartridge contacts — a soft, lint-free cloth can help clean them carefully.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
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Re: My HP printer 6958 has an error I do not know how to fix.
@MMan2, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding the Error Message on HP OfficeJet 6958 Printer!
We're thrilled to have the opportunity to assist you and provide a solution.
The error message "There is a problem with the printer or print systems. Turn the printer off and then on" typically indicates an internal issue within the printer that requires troubleshooting. Here are the steps you can try to resolve the issue:
Restart the Printer:
- Turn off the printer by pressing the power button.
- Disconnect the power cord from the back of the printer.
- Unplug the power cord from the power source.
- Wait for at least 60 seconds.
- Reconnect the power cord to the printer and the power source.
- Turn the printer back on.
Check for Paper Jams:
- Open the printer access door and remove any stuck paper or debris.
- Ensure there is no paper stuck in the input and output trays.
Check Ink Cartridges:
- Open the ink cartridge access door and ensure all cartridges are properly seated.
- Remove and reinsert the ink cartridges.
Update Firmware:
- Ensure that your printer's firmware is up to date. Go to HP Software and Driver Downloads to check for any available firmware updates for your device.
Reset the Printer:
- Sometimes a hard reset can clear any internal issues. To perform a hard reset:
- With the printer turned on, disconnect the power cord from the back of the printer and the wall outlet.
- Wait for at least 60 seconds.
- Reconnect the power cord to the wall outlet and then to the printer.
- Turn the printer back on.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
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Re: Printer failure
@Jpericao123, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding an "There is a problem with the printer or ink system" error message!
We're thrilled to have the opportunity to assist you and provide a solution.
Try these steps:
Check for obstructions in the carriage path
Clear obstructions from the carriage area inside the printer.
With the printer on, disconnect the power cord from the rear of the printer.
Open the door to access the carriage inside of the printer.
Look in the carriage path for debris such as crumpled paper or dislodged labels, and then remove any that you find.
Use your hand to move the carriage to each side, making sure it moves freely. If the carriage is stalled or docked to one side of the printer and you cannot move it, continue with these steps.
Close the carriage access door.
Reconnect the power cord to the rear of the printer, and then turn the printer on.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
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Re: My HP ENVY Inspire7200 series PCL-3 (V4), with serial number Removed is giving trouble. The trou
@Brian11231, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding HP Envy Inspire 7200!
We're thrilled to have the opportunity to assist you and provide a solution.
Thanks for sharing the details — it’s always frustrating when the printer seems fine but just won’t cooperate when you need it.
Since your ENVY Inspire 7200 prints a test page, we know the basics are working. But if emails give you a “print failed” error, it might be a hiccup between your email app and the printer.
Try this quick fix:
Restart both your printer and computer.
Open the email, and instead of using the app's print button, try downloading the email as a PDF and then printing the file directly from your PDF viewer.
If that works, the issue is likely with the email app’s print handling.
Also, make sure the printer is set as default and connected via the correct port.
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
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Re: HP 8600 printer display (white out) printer operates.
@Jaylaws, Welcome to the HP Support Community
I understand you are facing an issue with your printer. Not to worry I will help you to get a resolution to resolve the issue.
This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
I hope this helps! Keep me posted.
Max3Aj
HP Support
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