Hi @Steveo0,
Thank you for the response:
Kindly refer to this link to update your printer firmware.
I hope this helps.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
@Jimbo156, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your Error Code 0x61000048!
We're thrilled to have the opportunity to assist you and provide a solution.
The error code 0x61000048 generally indicates a printer issue that could be related to various factors such as printer hardware problems, firmware issues, or internal glitches. Here are some steps you can take to troubleshoot and resolve this error:
Reboot the Printer:
Check for Paper Jams:
Verify Ink Cartridges:
Update Printer Firmware:
Perform a Reset:
Check Network Connection:
Hope this helps!
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
@Lollipop10, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP Envy Inspire 7200e printer is showing a question mark (?) in the print box, that usually indicates your Mac or Windows system can't properly communicate with the printer, or it can't identify it correctly.
Let’s go through a few steps to fix it:
Check the Connection
Sometimes the HP Smart app helps detect and fix issues quickly:
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Max3Aj
HP Support
My Hp Envy 4513 is not printing evenly on each page. it cuts off at the top or bottom. I relined the printer when i put the new ink cartridges in
My Office Pro printer started to randomly print pages that are all black with white font instead of the normal white pages with black typeface. It will do that sometimes within a multiple page document, where it will print 2 of the pages black with white font and the remaining 3 pages the way they should be - white pages with black typeface. Any suggestions as to what is happening and how I can fix it?
Error code 024A493F error message won't go away even after I unplugged it 5 times
We have replaced the blue cartridge multiple times but it does not print any blue color. Anyone know if there is some kind of jam we can clear for that one ink cartridge?
Hey
Hope you are doing fine!
Thank you for visiting our English HP Support Community. It would be ideal if the post were in English so that other HP product users like you can also benefit from the information provided here. It would be advisable to post your question in English to ensure a quick response.
We understand that English is not your primary language,so we advise you to use an online translator of your choice to post in the language of our community.
Thank you for your understanding.
Regards
Hey
Hope you are doing fine!
Thank you for visiting our English HP Support Community. It would be ideal if the post were in English so that other HP product users like you can also benefit from the information provided here. It would be advisable to post your question in English to ensure a quick response.
We understand that English is not your primary language,so we advise you to use an online translator of your choice to post in the language of our community.
Thank you for your understanding.
Regards
HP M281 & Windows 7 connected USB
Hi, I bought this multi unit a few years ago and it worked perfectly until a couple weeks ago. Now, when I send a job to the spooler, it completes spooling then shows "printing" or "deleting" for a fraction of a second and disappears with no activity from printer or error messages. Works normally printing test sheets and from flash drive. I've tried everything I could think of and nothing has any effect on it. So far I've ---
Uninstall printer and software 3 times cleaning files remaining in Program Files.
Reinstalled both with latest and original CD.
Disconnected/reconnected both USB and power cord.
Updated firmware.
Used HP Print and Scan Doctor - says it fixed spooling issues but no change
Tried different drivers
Cleared printer memory. Restored defaults.
Ran sfc in Windows
Checked System 32 folders - no jobs stuck there.
Checked settings in services.msc including dependent and no issues there
Empied Temp folder
I'm seriiously stuck here on this, so I need somebody smarter than I am. Help! please.
I am trying to print to 11 x 17 (paper is in Tray 2). I keep getting an error message that it is unable to print...something about paper mismatched. Please help. This is a new printer that I recently set up.
error message says "there is problem with the printer or ink system"
Have tried the suggested fixes like replace all cartridges, turn on/off, then wiggle the printer head.
Nothing works.
What now?
WORST CUSTOMER SERVICE EVER!!!!! I have been trying for over half an hour to get a number so I can speak to a human being to get support with printer issues. And I get is the run around. Ready to throw the printer out the window and smash it and go but a new one, from a different brand.
How do you contact a real person who you can explain the issue and get help????>
Hi. Tried all of the above. Still getting the error on occasion. I did find a 12mmx6mmx1.5mm black rubber pad with two sided tape on one side that appears to have been ejected from the printer. Any idea where it might of come from internally and could that be the cause of the issue?
Theprinter is only printing partial lines of print. How do I access the setting that will clean my printerhead?
wont connect to wifi and got error code ebs00p0013 , wifi blue light flashes and also an exclamation mark stays flashing as well
hp deskjet 2734e printer is asleep. How to wake it up.
Is your device under warranty? If yes, create a warranty case at support.hp.com. If out of warranty HP offers paid support in the forum of HP Smart Friend which you can subscribe to. https://www.hp.com/us-en/services/consumer/smartfriend-overview.html
I tried everything but my 3830 won't print out the alignment blocks
A mismatch error is going to indicate that the paper size the job is requesting and the paper size loaded in the printer do not match. A common issue is that the correct paper is loaded in the tray, but the paper size and type has not been set on the control panel of the printer. Or in the case of a PDF, the option "choose paper based on PDF size" is selected and the PDF is either in an odd size or comes from a region of the world that uses different paper sizes than you do. For example, European documents are often formatted for A3 and not ledger or 11x17.