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Error mode when try to print

March 17, 2025, 2:41 am
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Our printer sporadically goes to error mode (3 amber flashing lights plus the power light flashing) when we try to print a document. Initially thought it was a PDF issue but now various file formats cause the same issue. A reboot of mains power sometimes prints one document, then back to error.

 

No issue with wireless connection. Happening via two different PCs.

 

Tried the HP doctor programme which said it updated the port, checked driver, etc. (says problem fixed) and prints a test page ok. 

 

Would be grateful for further ideas re. fix as very close to buying a new printer (lots of office time lost troubleshooting)

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Re: On a printer 5520 how do I fix error codeCA4BA341

March 17, 2025, 3:36 am
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from here, you should contact HP customer service. It is related to hardware failure.

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Re: Error Code 11 - M234DWE - Genuine Toner suddenly stopped working. Unable to clear error

March 17, 2025, 3:57 am
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That’s all that I did with my M234sdw.  Cycle the power to see if that helps.  

the printers with “e” at the end may not have an option to turn off the update since these models use the instant ink subscription and use the internet connection to monitor number of pages printed before sending a new cartridge out.  I noticed that some of the knockoff cartridges warn they don’t work with “e” models.  Probably because the firmware blocks them if not using a certain security chip that is on the HP cartridge.

 

Too bad the corporate greed going on to please investors.  Can’t blame the support people.  They are 3rd party hired by HP and only repeat what has been trained or told by HP.  For the most part they were probably in the.dark.  Most likely, the firmware was probably outsourced to save a dollar as most semiconductor companies are moving to.

 

Sad that the once respected American  semiconductor companies like HP praise their bonuses more than than customer and employee loyalty.

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Profile editing like address

March 17, 2025, 4:19 am
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How do I edit my profile changes like address? In the drop-down, no link! Who has time to do research on even this simple thing!

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printer cartridge 59x low

March 17, 2025, 4:21 am
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Error Code 11 - LaserJet MFP m234sdw bricked

March 17, 2025, 4:38 am
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Until about 9pm on Sunday March 16, 2025 my printer was fine. Then all of a sudden Error code 11. After a couple hours of research and rebooting printer and pulling out the cartridge a dozen times and cleaning it, it appears the HP bricking issue is WIDE SPREAD. HP has a huge issue.  They force customers to use HP cartridges, then they push out software which rends their printers USELESS even when paying a monthly subscription for their ink cartridges.  Now we all sit here stuck.  I tried downloading the firmware from 20250311 but it either doesn’t work or won’t install.  Seems like it won’t install.  And of course HP has virtually no way that allows customers to get support.   Why does anyone buy into their scam?   Now what are we suppose to do?  

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Printer Failure message

March 17, 2025, 5:21 am
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How I fix my printer? I am getting a "Printer Failure" message

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Re: printer cartridge 59x low

March 17, 2025, 5:23 am
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Print supplies status page scan and post it here

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Re: PRINTER ISSUES

March 17, 2025, 5:27 am
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What document? The printer print only what is send to the print.

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OfficeJet Pro 7740 not printing

March 17, 2025, 5:46 am
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Had this printer for two years and until recently, was very reliable. I initially ran HP Print and Scan Doctor to resolve a scanning issue, where the scanned image ends up with a vertical line on the left side. The software reported that it had found and fixed some problems. However, after running the tool, my printer now only prints gibberish at the top of multiple pages and never prints the intended document. It successfully prints the print head alignment and cleaning pages, but nothing else. To troubleshoot, I reset the printer, replaced the print head [$100] and installed new cartridges [$140], but the issue persists. I need assistance resolving this problem.

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Re: Error Code 11 - M234DWE - Genuine Toner suddenly stopped working. Unable to clear error

March 17, 2025, 6:11 am
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Ok, so I installed the new firmware via the .exe, everything seemed to be normal, no more error 11. I try to scan something, all of sudden I'm not getting a connection to the printer, I turn around and it's flashing orange and "49" on the screen. POS, I'm done with HP, I want to chuck this thing off the roof of a building at this point. I never had issues like this with brother, I had a brother printer I used to beat the crap out of, kept it in a work van, etc, never flinched until it physically broke.

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Re: Error Code 11 - M234DWE - Genuine Toner suddenly stopped working. Unable to clear error

March 17, 2025, 6:28 am
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Re: Error Code 11 - M234DWE - Genuine Toner suddenly stopped working. Unable to clear error

March 17, 2025, 6:30 am
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I got "49" to clear, unplugged printer, unplugged USB cable, plugged printer back in, it started up normally, then plugged USB cable back in and it's working normally again. So if anyone else runs into "49" after the update, try disconnecting it from your computer and restarting the printer.

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Re: Error Code 11 - M234DWE - Genuine Toner suddenly stopped working. Unable to clear error

March 17, 2025, 6:32 am
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Fyi, a reset as HP says to do it, unplugging the printer and holding the power button for 30 seconds, did not fix "49" for me, I tried it twice. Then I found another post where it was suggested to disconnect all means of communication to the printer, that's when I pulled the USB and it worked immediately after a power cycle.

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Re: M234sdw not recognizing original toner

March 17, 2025, 6:49 am
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You must be right.  A new firmware version was released *today* (date code 20250311; https://support.hp.com/gb-en/drivers/swdetails/hp-laserjet-mfp-m232-m237-printer-series/model/30836599/swItemId/Im-263018-22?sku=6GX05F), as it happens. Installing that update via the printer's web UI has fixed the issue.

 

As an aside, I initially tried using the update utility via the installer that I downloaded from the above link, and though the utility reported that it had successfully performed the update, the error was still there even after another hardware reset.  That utility did have a notice that the printer had to be in a "ready" state for it to work; so maybe the Error 11 status prevented the utility from working correctly.

 

Oh, I'm turning off automatic firmware updates, though I'll manually update my other printers of this model to this latest firmware version.

 

Thanks for the response.

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CONTROL PANEL BUTTONS ARE NOT WORKING

March 17, 2025, 6:55 am
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I HAVE A HP LASER JET PRO M405D PRINTER, ITS CONTROL PANEL BUTTONS ARE NOT WORKING INSTEAD OF OK, OK BUTTON IS WORKING BUT NO OTHER BUTTONS ARE WORKING, ITS QUITE IMPOSSIBLE TO SET THE PAGE PREFERENCE FOR MY USE, WHENEVER I USE IT ALWAYS SHOWS THE ERROR, BECAUSE OF THIS ERROR MY STAMP PAPER ALWAYS STUCK AND MY MONEY GOES INTO THE LOSE

WhatsApp Image 2025-03-17 at 7.22.15 PM.jpeg

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Re: HP Laserjet M139we

March 17, 2025, 6:56 am
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Update:

The new toner is out for delivery so it will be here later today, however when I was talking to HP support last week one of the thing they got me to do was reset the printer. So today I decided I would get it connected again to my WiFi etc after I got it connected to WiFi again, in the browser I connected to the printer to check for firmware update, and there was a new update (wasn't there last week) I told it to update and the update finished and the printer restarted and low and behold the ER 11 was gone and the printer works like it did before HP broke it !!

 

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Pinter off line and I cannot connect to internet

March 17, 2025, 7:00 am
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McAfee made some changes and printer went offline and I cannot find where to put back online on my wireless modem

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Diagnostic page - System Events section 100

March 17, 2025, 7:04 am
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SeHP DeskJet 2755e All-in-One Printes

Looking for details for output from a printed diagnostics page section 100 - System events

Under CS heading

66184

Under PHS heading

70122

70123

65848

65847

 

Trying to figure out why the printer seems to crash when a job is sent to it, cant even ping when stuck in this state.

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I have a HP Laserjet M209dw Printer with a Blinking Toner Light, unable to Clear

March 17, 2025, 7:36 am
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Hi

I have a HP Laserjet M209dw Printer with a Blinking Toner Light, unable to Clear.

I tried the 5 minute power off, and I tried the remove and reinstall toner cartridge steps with no effect.

It is very frustrating as I pay for Instant Ink service from HP, and now I have "downtime" and a partner who is disappointed in HP and somehow...me...

Help !!!

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