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I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.
Link: www.hp.com/contacthp/
Note: Select the country accordingly to get the contact details for support.
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Serial number [Personal Information Removed]
Error code C2FE016B
All lights are flashing. all the time.
Hello, I keep getting white lines on all my pages. I just replaced the cartridge, it's an original one sent by HP and I tried all the solutions offered but still doesn't work. I am thinking is the new cartridge, it might be defective. Anyone had this issue?
Welcome to the HP Support Community.
Try connecting the Printer to a different wall outlet directly.
Also, try a firmware update: https://support.hp.com/in-en/document/c02919168
Let me know if this helps.
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Unfortunately, they are out of stock on that model. I tried epson a few times and I was not pleased, they had to replace one printer three times within 2 months.
I had to reload paper for the first time. I opened the tray, loaded paper and closed the tray. The 'tray open' light came on and won't turn off. I've opened and closed 100 times, I've powered on and off. I've checked the sensor. The support chat was of no help other than the general troubleshooting I already did. Help please!
WHY HAVE YOU NOT SENT ME REPLACEMENT BLACK AND COLOUR CARTRIDGES
Toner Cartridge empty lights are on but toner cartridge is not empty. Color Laserjet CP1215 (Multiple lights)
The Community is a user group - we do not have access to your private data and cannot make use of it.
The Answer
Please contact Instant Ink Support during regular hours in your region.
Contact>> HP Instant Ink Support NOTES: Select Region // Hours are as listed at the site.
Additional Information...
Things that are Instant Ink
Note:
If you have not opened the site for a while, know that the website has been updated..
Clear your browser cache for both hpconnected and instantink
Instant Ink Support Website
HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract
Not your home site? Click the Flag to change to your region.
Click on FAQ
For example,
+++++++++++++++++++++++++++++++++++++++++++++++++++++
Need Help? Contact Support
+++++++++++++++++++++++++++++++++++++++++++++++++++++
READthe all-important Terms of Service Contract> Scroll to the bottom of the Instant Ink website – in the “tiny print” area (bottom of the main web page), look for and click on the link for instantink.hpconnected.com/terms
Examples of the Terms of Service Contract for various regions
Instant Ink - Terms of Service - USA
Instant Ink – Terms of Service - UK
TERMINI DI SERVIZIO DI HP INSTANT INK - Italy
Instant Ink - Terms of Service - Ireland
CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France
+++++++++++++++++++++++++++++++++++++++++++++++++++++
What else?
If you are subscribed to Instant Ink service and need Ink,
Start here!
TKB article contributed by HPJessikaV
Open and Read HP+ Plans: Ink and Toner
Article includes an explanation of the service.
Need more ink? How to Order >> Read Section: Timelines for cartridges delivery
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The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HPdevices.
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Question / Concern Answered, Click "Accept as Solution"
Hi!
I have an Envy 5660 and until a few days ago it printed fine. It does not print at all now and does not even show docs in queue. It prints fine from my phone. I have uninstalled an reinstalled, tried wireless and corded, and went through all support recommendations from HP. It prints fine when it does from the phone on internal print. Will not print from any application on my computer. What can I do? I have restarted at least 4 times and turned the printer on and off more than that.
Receiving current error AlertID: 8048 (scanWarning) SMS specification not found
Brand new out of the box, issue occurred after setting up the cartridges.
Is there a known fix for this? I've seen other replies to reinstall software/driver. But has not be confirmed if this is the correct fix.
That link opens up for me as a document for cancelling your HP Instant Ink Service.
Please try a different web browser 🙂
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
My corporate apartment has an HP ENVY 7640 All-In-One printer that is not working properly. I know it turns on because when I plug it in and push the On button, it makes noises. But the touchscreen is completely blank. I can't see anything on it.
It also is not printing at all. The HP software on my laptop indicates that the printer is at 62% level for both the black and color cartridges. But when I try to print the test page, I get nothing on paper. I've tried to align the cartridges and clean the cartridges, but nothing is printing on the paper. Is it possible that the ink somehow dried up (this printer is over four years old and is seldom used).
Thanks for any help anyone can provide!
I have an Officejet Pro 8600 plus which began experiencing problems (streaks, etc.) with printing magenta and cyan inks. I have run all diagnostics and cartridge cleaning several times. Replaced all cartridges (HP). Diagnostics indicate that the "print head alignment failed". Removed print head and cleaned well and carefully, but still fails, and magenta/cyan still a problem. Considering replacing with new HP print head. Question: Should this solve the issue, or are there other possible failure mechanisms? Hate spending big $$ for a solution that does not work! Also don't want to upgrade and throw away lots of 950/951 ink.
Thanks.
what does code 0XC19A0042 mean and hw do i fix it.
When printing a bank statement the section with check numbers, amounts and deposits are blacked-out.
I lost power for a few hours and when everything turned on again on my HP Office Jet Pro 6978 printer it gave me error code 0x6100004a. I have turned printer on and off multiple times, check for paper jam multiple times, with machine on I unplugged both the electric power cord and the UMB cord multiple times and re plugged them both in. Both together and separately also. Nothing is working. Any suggestions?
very frustrated here
It might be a security feature of the bank or you may need to turn on print background graphics, google example below
I get a message saying my printhead is missing or failed. Did you get this message? My printer is a large format 7610. Curiously it demurs as I reported but eventually it does print. Very unpredictable and vexing. Is your situation like this?
We just bought a brand new Envy 6055e printer. We used it once, and then unplugged it to save power. I needed to print something today and now I am only getting the E9 error code. I have turned it off, unplugged it, replugged it, and then turned it on countless times. Nothing. I have done the suggested factory reset twice. Nothing. I have connected it to a new wireless network. Nothing. I have made sure there is no paper jammed. I have allowed it to "attempt" to download "new firmware." Still nothing.
The Print and Scan Doctor simply says it needs a factory reset, DOES the factory reset, and then says everything is fine. Except it goes straight back to the E9 error. The HP Smart app can't even tell me what's wrong with it, just that there's an error.
This printer was purchased for our business a week ago and I cannot use it for such.
Please help.
