Printer fix did not work; error 79
I tried the fix you suggested in my message of 1/31; however, I'm a little confused. I only have one cord on this that goes into the printer and that is the electrical cord. So how do I turn off the...
View ArticleRe: Envy 4520 Printing in B&W only despite troubleshooting
==============================================================Welcome to the HP Community.Reminder to those reading:Do NOT respond to individuals who post phone numbers or email addresses.These might...
View ArticlePrinter stuck in endless alignment loop
Printer indicated error that could not download updates. Tried several times. Diagnostics indicated gateway issue. Reset printer. Now stuck in alignment page loop..as it indicates will not print...
View ArticleRe: Error message says, "The printhead appears to be missing, not detected,...
HP OFFICEJET PRO 8720. Message "the printhead appears to be missing etc" even after installing new printhead.What next?
View ArticleHp LaserJet 9040n printer.
Product: HP Laserjet 9040dn PCL6Hi, I have an HP Laserjet 9040dn PL6 printer that is having an issue I can't find the answer to anywhere else. When I turn on the printer, it immediately shows a blank...
View ArticleCartridge Error
Hi, I'm having a sudden issue with the colour cartridge in my printer. I changed it not that long ago as I am on the Instant Ink scheme. For some reason I keep getting an error on my printer saying...
View ArticlePrint head error messages
OFFICE JET PRO 8740: Unit is a couple of years old, ink cartridges have been changed & almost full. Unit is rarely used as it is a home office machine. It has been working without problem...
View ArticleLaserjet Pro M102w has bricked after firmware update.
Hello, I downloaded and installed the firmware update 'HP_LaserJet_M102_M103_M104_M106fw_20201023' to my LaserJet Pro M102w because it was having problems and the update was listed and downloadable...
View ArticleOfficeJet 6968 - printer error, paper jam, "not turned off properly"
The printer is telling me there is a paper jam but there isn't. It's also telling me that the printer was not turned off properly.Any suggestions? Tried unplugging, resetting, etc. Printee not that...
View ArticleRe: Envy 4520 Printing in B&W only despite troubleshooting
Thank you for the additional troubleshooting steps, and I know somewhere down the line this will be helpful to someone else too. There were some changes to the settings when the older. 5.0.7 HPDoctor...
View ArticlePaper jam error
It says paper jam and to remove back cover to get paper, but there is nothing there. It has been telling me this so I’ve been taking the back off and just putting it back on and it would work, but now...
View ArticlePrinter Cartridge error
I am getting a "remove and install the indicated ink cartridge, making sure it is correctly installed, and then touch ok". I get this on 2 different black ink cartridges. I own an HP Envy 5640. I...
View ArticleEvery time it prints ""Blank Colored Insert-Back" over the top of what was...
I was recently given an HP Envy 4520 all in one printer. Every time I print something, the printer prints "Blank Colored Insert-Front" over the top of what I printed, and it's driving me crazy. The ink...
View ArticleRe: Printer Failure
, Welcome to HP Support Community! If you have already performed the steps from the document 'Printer Failure' Error and the issue persists, it could be a hardware failure. Please reach out to the HP...
View ArticleRe: Printer Failure
, Welcome to HP Support Community! If you have already performed the steps from the document 'Printer Failure' Error and the issue persists, it could be a hardware failure. Please reach out to the HP...
View ArticleRe: Printer Failure Officejet 8600
, Welcome to HP Support Community! If you have already performed the steps from the document 'Printer Failure' Error and the issue persists, it could be a hardware failure. Please reach out to the HP...
View ArticleRe: I don’t have setup cartridges for hp envy 5055 need assistance
, Welcome to HP Support Community! The only option left is to perform an OOBE reset and re-initialize the printer. The reset instructions are specific for your printer and performing those steps on a...
View ArticleDeskjet 2635 Blinking Low Ink Light
Hello, I have a HP DeskJet 2635. I recently got notified that both of my ink cartridges were empty (flashing orange light + cartridge level on screen flashing showing empty), which seemed weird as I...
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